Privacy Policy

1. Introduction

Welcome to Mann Home Services. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and the choices you have regarding your data.

2. Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, and any other details you provide when contacting us, scheduling a consultation, or subscribing to our services.
• Technical Information: We may collect information such as your IP address, browser type, and operating system when you visit our website.
• Cookies and Tracking: We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use the information collected to:

• Provide and improve our services
• Respond to your inquiries and requests
• Send you information, updates, and promotional materials if you have opted in to receive such communications
• Monitor and analyze usage and trends to improve your experience on our website
• Comply with legal obligations and protect our rights and interests

4. Text Messaging Policy

If you choose to opt in for SMS communications from Mann Home Services:

• Consent Requirement: You must provide express written consent to receive SMS messages from us by checking the appropriate opt-in checkbox wherever you provide your phone number on our website.
• Purpose of SMS Communication: We will only send SMS messages related to the services you have inquired about or subscribed to. This includes appointment reminders, service updates, and promotional offers.
• Opt-Out: You can opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. Opting out will stop all SMS communications but will not affect other communications such as emails.
• Data Protection: Your phone number and SMS opt-in consent will not be shared or sold to any third parties. We ensure that your SMS consent and phone number are stored securely and are only used for the purposes for which they were collected.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except when necessary to provide our services or comply with the law. This includes:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, as long as they agree to keep this information confidential.
• Legal Compliance: We may disclose your information when required by law or to protect our legal rights, enforce our terms of service, or ensure the safety of our users.

6. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include secure servers, encrypted communications, and strict access controls.

7. Your Rights and Choices

You have the right to:

• Access Your Information: Request a copy of the personal information we hold about you.
• Correct Your Information: Request corrections to any inaccuracies in your personal information.
• Delete Your Information: Request that we delete your personal information, subject to certain legal exceptions.
• Withdraw Consent: If you have provided consent for SMS communications, you may withdraw it at any time.

To exercise any of these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date at the top.

By using our website and services, you agree to the terms of this Privacy Policy.